Our deliveries are made within 2 to 4 working days .

Once your order has been shipped, you will receive a tracking number to follow the progress of your package in real time.

Yes, we offer a 30-day exchange guarantee after receiving your order. Products must be returned in their original, unused condition and with their original packaging.

Yes, according to French law, you have a 14-day withdrawal period from receipt of your order to request cancellation or a refund.

Our customer service team is committed to processing your request within 24 hours of receiving your email.

If your order has not been delivered within the expected timeframe, we encourage you to contact us promptly. After verification, if delivery has indeed not taken place, we will either issue a full refund or resend your order.